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10% off your first order to celebrate our launch  ·  Royal Mail Tracked 48, sent in 1 to 3 working days

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Delivery and returns

Every decant is filled to order, packed and posted by Royal Mail Tracked 48. Here's how long it takes, where we send, and what you can send back.

Delivery Returns

Delivery

Service
Royal Mail Tracked 48
Sent in
1 to 3 working days
Where
UK only
Cost
Shown at checkout before you pay

We decant to order, so your sprays are filled, sealed and labelled before they're posted. Orders go out within 1 to 3 working days. Royal Mail Tracked 48 then aims to deliver in 2 to 3 working days.

We only post within the UK. Fragrance is a flammable liquid, so Royal Mail won't carry it overseas.

If something arrives leaking, broken or wrong, message us with a photo and we'll replace it.

Returns

Unopened
Can be returned within 14 days of delivery
Opened
Can't be returned, for hygiene reasons

If you change your mind, you can send back any decant that's still sealed and unused within 14 days of it arriving. Message us first so we know it's coming.

Once a decant has been opened or sprayed, we can't take it back. It can't be sold again, for hygiene reasons.

We'll refund you within 14 days of the decant getting back to us, to the card you paid with.

Something not right?

Send us a message on Instagram with your order number and we'll sort it.

Message us on Instagram